Frequently Asked Questions

Once the order is placed, customers will receive their meals within 1 to 4 business days.  We prepare meals from Monday to Thursday, orders placed by midnight will be shipped or ready for pickup on our following prep day.

We currently do not offer any bundle options or subscriptions. The current ordering process is based on an a la carte system that allows customers to select exactly which options and amounts are desired and order accordingly.  We do plan on offering subscriptions soon, so check back often or follow us on social media for updates.

Due to having an a la carte ordering system, we do not provide samples. You are able to order what you want, and the quantity you prefer. However we do offer 2 free meals with your first order of 10 meals or more, all you have to do is sign up for our newsletter.

If you would like to give Premium Choice Meals as a gift, you can! You can place an order for someone else using your billing information and set the gift recipient’s address as the shipping address. This would ensure that you are charged for the order, but that the gift recipient is the one who gets the meals.

Alternatively, you can also purchase a gift card sending it to the gift recipient’s email address.

We do not have a bulk ordering discount, but we do have many affiliates that promote our products by posting on their social media. Find discount codes by following our affiliates on social media such as Instagram and Facebook.

Unfortunately, after the order is placed, there is no way to modify the payment options. Please make sure to use your code on your next order with us.

If you notice an issue with your order, please report it at (709) 280-0014 or info@premiumchoicemeals.com within 24 hours. We will not be able to address any issues that are reported after that time frame. ‍ Please provide photos and as much detail as possible when reporting any issues.

The menu changes weekly and is set up on a three-week revolving cycle, changing every Thursday for the following week.  The menu also changes with the seasons to ensure our options never get stale.

All meals are listed on the menu and provided with full nutrient information based on average serving size, including calories per serving. As all meals are hand-crafted, actual nutrient contents may deviate slightly from the written amounts due to the possibility of minute variances in actual packed amounts.

Our meals generally are fresh, if appropriately stored and refrigerated, for 4-5 days. If you don’t get to your meal, feel free to freeze your meal to ensure prolonged freshness. Just note, you may need to heat your meal longer than described on the package. When freezing the meal, it extends the shelf life to last up to 30 days.

We recommend that you defrost your meals before heating if they are in a frozen state. If heating in the microwave from a refrigerated state, perforate film and heat for approximately 2-3 minutes on high. If you would like to heat in the oven, remove all of the film from the top of the tray and lightly cover with foil. Heat at 275 degrees for approximately 10-15 minutes. Please add additional heating time to meals if needed.

We suggest immediately removing the items from the box and storing them in the refrigerator. You can freeze your meals if they cannot be consumed before the expiration date.

With our weekly menu, we do not have the capability to customize the meals. If you would like to have a custom meal, please build out a meal on the custom meals menu that we offer.

Our local delivery includes St. John’s, Mount Pearl, Paradise, Manuels, Goulds, and some of Kelligrews. Please leave a cooler with ice packs out for us to deliver if you will not be home for a short period. We recommend using frozen water bottles if you don’t have ice packs to be environmentally proactive.

Yes for local orders! Our pick-up location at 657 Topsail Road, St. John’s, NL between 5 pm and 8 pm. You will receive a “Ready for Pickup” e-mail the day your meals will be ready.
You will receive a “Ready for Pickup” e-mail the day your meals will be ready for pick-up. Orders are typically ready by 5 pm.

We do not stock premade meals for purchase, our kitchen is currently used for orders placed through our website. However, Simply for Life on Stavanger Avenue currently stocks our Grab & Go Meals. We are working with other retailers to stock more Grab & Go Meals. Follow us on social media for updates,

We ship throughout Newfoundland, New Brunswick, Nova Scotia, and PEI, as long as we can ship within a 2 day transit time. We are looking to expand our shipping area nationwide in the future.

There is no purchase minimum. However, we have a $12 flat rate shipping for 15+ meals and free shipping for 22+ meals, so we recommend ordering 15+ meals to save on shipping costs.

Most orders shipped will be in transit for 1-day. A tracking number will be emailed to you the moment your package leaves our facility, however, there are some more isolated locations that require 2-day transit.

Orders will be delivered via Purolator and do not require a signature.  A tracking number will be emailed to you when your package ships.
Our meals are prepared fresh in our commercial kitchen and shipped the same day they are prepared. We do not freeze our meals for shipping.

We use thermal-lined recyclable cardboard boxes with iced gel packs during shipment to keep your food tasty and fresh! Our custom packaging is designed to extend the shelf life of your meals. Meals can be frozen to maintain freshness for longer periods of time. This is totally safe for a 2 day transit time.

While delivery delays are rare, we are very prepared to handle them.  If you believe your package is delayed, please notify us immediately by calling (709) 280-0014 or emailing us at info@premiumchoicemeals.com.  In some cases, our packaging will keep the food cold even through the delay.  If this is not the case, our team will work with you to find the best solution.  We’re happy to help!
Yes, as long as the hotel is in the Atlantic provinces and accepts packages for guests. If the room is not under your name make sure you include that name as part of the shipping address. Hotels will not accept a package if the name on the package does not match up with the name on the reservation. All we ask is that you inform your hotel prior to arrival that you will be expecting a package.

Fat loss is not solely based on caloric intake.  While portion control can contribute to weight loss, the ratios of protein, fat, and carbohydrates have a large impact, too.  Our meals are appropriately balanced and safely influence fat loss.

The convenience inherently supports weight loss efforts since easy access to healthy food makes you more likely to eat well.  Your meals arrive fresh and ready to heat and eat, dramatically cutting the amount of time spent prepping and cooking.

Premium Choice Meals is not only a convenient solution to those seeking to lose weight but also for those looking to maintain a healthy lifestyle and diet.  High-quality, well-balanced meals can benefit everyone, regardless of their goals.  Our meals are made with clean ingredients that are excellent for improving health markers and fueling athletic performance.

Once you select a meal the nutritional facts for that meal will appear in the meal description. Along with the nutrition facts, you will be able to see all of the listed ingredients. All of your meals will have the nutrition facts on the labels.

All of our meals have all ingredients and allergies listed. Additionally, filters on the menu page let you choose a dietary restriction that applies to you to avoid so you can quickly narrow down the meals that are safe for you.

We make every effort and use best practices to avoid cross-contamination, but we cannot guarantee that there won’t be any with your meals.

Most of our menu is “Gluten-Free” however all meals are prepared in a kitchen where gluten is used. Make sure to check the allergens listed in the description of each meal on our weekly rotating menu. Of course, we do have the custom meal options, which also allows you to have a variety of gluten-free options.
We love to help out where we can, we like to post tips, tricks recipes, and nutrition advice on our social media and blog. If you have any basic questions we will try our best to answer your questions. However, we do not build meal plans or calculate customer calories and macros at the moment. We are currently working on a project to help with this, so check back often or follow us on social media for updates.

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